At Kelsey Treks, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services. By shopping with us, you agree to the practices described below.
Information We Collect
We may collect personal details such as your name, contact number, delivery address, and email address when you place an order or contact us. We do not collect financial details since we only accept cash on delivery.
How We Use Your Information
We use your information to process and deliver your orders, provide customer support, respond to inquiries, and improve our products and services. Your information may also be used to send you updates, promotions, or relevant offers unless you choose to opt out.
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your details only with trusted partners or service providers necessary to complete your order delivery and provide customer service.
Cookies and Tracking
Our website may use cookies to enhance your browsing experience, personalize content, and analyze website performance.
Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no online system is completely secure, and we cannot guarantee absolute security.
Your Rights and Opt-Out
You may request to opt out of receiving promotional emails or marketing messages at any time. Simply follow the unsubscribe link in our emails or contact us directly at [email protected] to update your preferences.
International Customers
As Kelsey Treks operates worldwide, your information may be processed and stored in different countries. By using our services, you consent to such processing.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our services. Please review this page periodically to stay informed about how we protect your data.
Contact Us
For any questions, concerns, or opt-out requests regarding this Privacy Policy, please contact us at [email protected].